New computer programs to learn - how we all hate that. Perhaps even a new job too . Here is a chance to get a helping hand so you can be familiar with what the system does and what you need to do to make it all work. You can do this over and over and no-one will be looking at you if you make a mistake.

Practice Reception Tasks such as Issuing Tickets and entering Casual Callers.

Learn how to enter customer information into the system. It is not that hard - honest

If you are interested in this course then you should be someone who will be working at a service desk where you are calling customers to you using the Q-MATIC system. 

There are practice pieces in here that will make sure that you look like you know what you are doing before you call your first customer.

Practice calling a customer, entering infomation about their visit and closing the visit before you call another customer.

FInd out how you deal with things when they don't quite fo according to plan ... what do you do if the customer is called but does not come forward??

The answers are here.